How to Make and Cancel an Appointment


Book face-to-face or remote appointments with your GP, nurse or clinician at a time that suits you.

Your details and information are protected by the highest standards of online security, so all you need to worry about is what to do with the spare time you’ve earnt.




Violet Lane operates an appointments only system for the Doctors. This system aims to provide continuity and the best possible level of care. Patients will be offered an appointment with their registering GP or with one of the other GPs.

You can now book your own appointment online via DoctorLink. You will need to register with DoctorLink.



If you do not have online access or are unable to do so you can make an appointment by phone 020 8688 0333  between 08:00 and 18:00 Monday to Friday.

Our Nurse Specialist Practitioner runs a Minor Illness clinic every day for patients needing urgent appointments to be seen on that day. Patients can also book appointments with her for Asthma, Diabetes, Heart Disease and Family Planning.

Appointments are important and take time. If, for any reason, you cannot keep your appointment, PLEASE let us know at the surgery, so that appointments can be offered to someone else. Thank you.


GP Hubs

If you are a Croydon resident and are unable to get an urgent appointment at your GP surgery you can call NHS 111 for an assessment of your problem. If you then need to see a GP NHS 111 can book an appointment for you to be seen at one of the three new GP hubs in Croydon



Cancel appointments you don't need