Book Appointments

Our Appointment Procedure

{{ Number(0) + 1 }}

Check Your Condition First

Many conditions can be dealt with without the need to see your GP.

Condition Checker

Many conditions can be dealt with without the need to see your GP.

You can try a local pharmacy for advice about a range of conditions and we also have lots of self help information. Please try this advice before contacting the Practice.


{{ Number(1) + 1 }}

Use Patient Access

Book your appointment online with Patient Access

Patient Access Logo

You can book your appointment online using Patient Access.

The simplest and quickest way to order get an appointment is by using Patient Access.


Image of man accessing Patient Access
{{ Number(2) + 1 }}

Book An Appointment By Telephone

You can make an appointment by phone 020 8688 0333 between 8.00am and 6.00pm Monday to Friday.

Violet Lane operates an appointments only system for the Doctors. This system aims to provide continuity and the best possible level of care. Patients will be offered an appointment with their registering GP or with one of the other GPs.

Our Nurse Specialist Practitioner runs a Minor Illness Clinic every day for patients needing urgent appointments to be seen on that day. Patients can also book appointments with her for Asthma, Diabetes, Heart Disease and Family Planning.

Appointments are important and take time. If, for any reason, you cannot keep your appointment, Please let us know at the surgery, so that appointments can be offered to someone else. Thank you.

{{ Number(3) + 1 }}

GP Hubs

If you then need to see a GP out of hours NHS 111 can book an appointment for you to be seen at one of the three new GP hubs in Croydon.

The hubs are open 8am to 8pm, 7 days a week, 365 days a year. You can also be seen at a GP Hub without an appointment but may have to wait.

Hubs at:

  • Purley Hospital 856 Brighton Road Purley CR8 2YL
  • East Croydon 59 Addiscombe Road Croydon CR0 6SD
  • Parkway Health Centre Parkway New Addington  CR0 0JA

The following link to Croydon GP Hubs will give you details of what type of conditions are able to be dealt with at the Hubs.

{{ Number(4) + 1 }}

Life Threatening - Go to A&E

If you or someone you know has a life-threatening condition, such as loss of consciousness, a sudden confused state, chest pain, breathing difficulties etc, you should call 999

In an EMERGENCY call 999.
Emergencies are situations that cannot be managed at home and may be life threatening