Request a repeat prescription
Repeat prescriptions are for medicines already agreed with the Doctors. If you have not had a medication from us before, you must see the Doctor to discuss your requirements. There are several ways to obtain your prescription.
To maintain the utmost patient safety and minimise the risk of errors and delays:
- We unfortunately cannot accept email requests for repeat prescriptions
- Faxed requests are not encouraged - they also block a busy line
- Where possible order online
- Where possible, please use the tear-off computer-printed slip
- Please write separate requests for each person (otherwise we might miss someone)
- Please use the name of the drug(s) - not a description
Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery.
Use the NHS App
Violet Lane Medical Practice would like to invite you to use The NHS App
Owned and run by the NHS, the NHS App is a simple and secure way to access a range of NHS services on your smartphone or tablet.
The simplest and quickest way to order your repeat medication is by using the NHS App which links directly to your prescription record at the practice.
Order Online with Patient Access
You can order your repeat prescription online using Patient Access
You can order your repeat prescription online using Patient Access.
The simplest and quickest way to order your repeat medication is by using Patient Access which links directly to your Prescription record at the Practice.
If you're not registered with our online services, you can use our online form
If you do not have patient access or NHS app you can still request your repeat prescription via our online form and selecting 'I have an admin query' and then 'repeat prescription'
By filling in a repeat prescription slip or by ticking the items you require on your repeat prescription counterfoil.
You will need to allow two full working days to process the prescription request before collection. Current / Acute prescriptions (i.e. an item only issued once before) may take longer and you may be asked to make an appointment your Doctor.
Please ensure all details including the full name, date of birth and phone number are clearly marked on the prescription request.
Telephone requests block the very busy surgery telephone lines, and it is too easy to make mistakes.
Therefore to help ensure we achieve an efficient system, both for our patients and for us, this option is exclusively reserved for patients who meeting the following criteria:
- On our housebound register
- On our learning disability register
- In one of our assigned care homes
We do not make further exceptions.
Patients on repeat medication will be asked at least once a year to review these; certain medication may require more regular review. A notification message should appear on your repeat prescription slip when one is due.
Medication reviews are undertaken by the GP and can either be a face-to-face appointment or alternatively more are being undertaken over the telephone as a telephone consultation.
There are a couple of exceptions where our nursing staff will review medication if you attend one of our specialist clinics e.g. diabetes or asthma but it is always good to check if you are not sure.
As soon as you get this message on your prescription slip and to avoid unnecessary delays to further prescriptions please book an appointment which could be a telephone consultation or a face-to-face appointment.
If you, or someone you care for, use the same medicines regularly, you may be able to benefit from repeat dispensing from your pharmacist. This means you won't have to visit the surgery every time you need more medicines.
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